Trusted HOA & Community Management
In
Matthews, North Carolina
Matthews is one of the most desirable places to live in the Charlotte Metropolitan Area, combining small-town charm with big-city amenities in Southeast Mecklenburg County. Once a historic rail town, Matthews has evolved into a bustling city where active families and young couples thrive, creating a unique community that values both preservation and progress.
Located just 11 miles from downtown Charlotte, Matthews offers residents the perfect balance of accessibility and tranquility. The town features a beautifully preserved downtown district with several buildings listed on the National Register of Historic Places, showcasing Matthews’ commitment to honoring its rich heritage while embracing modern development and growth.
Matthews has achieved the prestigious designation as a Certified Wildlife Habitat since 2013—one of only a few North Carolina towns to earn this recognition. The community-wide habitat and wildlife initiative, called “Matthews Naturally,” makes this an ideal location for outdoor enthusiasts and families who value environmental stewardship and natural beauty.
Business North Carolina has consistently recognized Matthews as one of the state’s premier communities, ranking it in the top 20 for Best Cities for Business and in the top 10 for having the Best Workforce. This combination of historical preservation, environmental consciousness, and economic vitality makes Matthews one of North Carolina’s most affluent and desirable communities.
To support the needs of this exceptional Southeast Mecklenburg community, Cusick offers expert community management services to diverse property types throughout Matthews. From historic neighborhood associations to modern developments, we help create solid financial foundations and lasting value for every Matthews community we serve.
Why Choose Cusick for Matthews Community Management?
The team at Cusick combines deep local knowledge of Matthews and Southeast Mecklenburg County with a commitment to excellence that sets us apart from our competition. From our state-of-the-art technology to our consistent communication, we deliver unparalleled property management services throughout the Matthews area.
Matthews HOA Management Experts
25+ years of trusted service. Local teams. Fast response times.
Why Matthews Communities Choose Cusick:
- 25+ years serving Matthews and Southeast Mecklenburg communities
- Deep knowledge of Mecklenburg County and Matthews municipal regulations
- Established local vendor network throughout the Matthews area
- Familiarity with Matthews’ unique blend of historic and modern community characteristics
- Experience with environmental stewardship and wildlife habitat requirements
- Proven expertise in managing Matthews’ diverse neighborhood types
Transparent Community Management
If your Matthews community needs a consistent, rule-following, transparent management company, consider Cusick. We ensure that all of your community’s covenants and regulations are followed while providing everyone—from the Board to each homeowner—access to important community information through our online portal. Our commitment to transparency increases trust and homeowner engagement throughout your Matthews community.
Superior Communication & Access
Other advantages of working with Cusick include direct communication access to our entire company, including the president. Our compartmentalized departmental structure ensures a tailored approach to Matthews community management. When you have a problem or a mistake has been made, we can quickly identify and correct the issue—essential for maintaining Matthews’ high community standards.
Community Types We Manage in Matthews
Our managers are experienced in working with Matthews’ diverse community types throughout Southeast Mecklenburg County, including:
Homeowners Associations (HOAs)
Matthews’ single-family home communities, from historic neighborhoods to modern subdivisions, benefit from our comprehensive HOA management expertise. We meet your Board where they are and provide the solutions your Matthews HOA community needs to maintain property values and preserve the unique character that makes Matthews special.
Townhouse Management
Matthews’ popular townhome developments require specialized management solutions. We simplify managing your townhome community by focusing on effective maintenance solutions and financial oversight, with particular attention to preserving Matthews’ environmental standards and community aesthetics.
Condo Management
Our services ensure smooth operations for Matthews’ condo communities, from intimate developments near downtown to larger complexes throughout Southeast Mecklenburg, handling everything from dues collection to maintaining shared spaces and common areas.
High-rise Management
While Matthews maintains its small-town charm, we’re prepared to manage any high-rise developments that arise. We provide specialized maintenance and security solutions required by vertical communities while respecting Matthews’ unique character.
Developer Services
From conception to completion, our developer services facilitate smooth transitions for Matthews’ ongoing new developments. We help transition properties from developer control to resident-led management, ensuring compliance with Matthews’ environmental and community standards.
Gated Communities
Matthews’ exclusive gated communities value privacy and security while maintaining the town’s environmental commitments. We provide security surveys and maintenance solutions for exclusive amenities, improving resident satisfaction across Matthews’ premier neighborhoods.
Commercial Property Management
Matthews’ thriving downtown district and growing commercial areas require specialized management. We streamline operations to maximize profitability for commercial properties throughout Matthews’ historic downtown and expanding business districts.
Our Matthews Community Management Services
Whether you need vendor coordination or comprehensive management services, we have a plan tailored to your Matthews community’s specific needs. All management plans are customized, meaning our managers work with you to determine the exact services your Matthews community needs to thrive in Southeast Mecklenburg County.
Core Services Include:
Financial Management
- Monthly financial reporting and budgeting
- Assessment collection and delinquency management
- Reserve fund planning and management
- Vendor payment and contract oversight
- Annual budget preparation and presentation
Community Work Orders
- 24/7 maintenance request system
- Matthews-area vendor coordination and oversight
- Quality control and follow-up
- Emergency response coordination
- Preventive maintenance scheduling
- Environmental compliance and wildlife habitat maintenance
Board Training
- New board member orientation
- Ongoing education and support
- Meeting facilitation and guidance
- Policy development assistance
- Legal compliance training for North Carolina and Matthews regulations
Covenant Enforcement
- Regular community inspections
- Violation notices and follow-up
- Architectural review coordination
- Fair and consistent enforcement
- Resident education and communication
- Environmental standards compliance
Live Customer Service
- Dedicated local Matthews management team
- One business day response guarantee
- Direct access to management staff
- Professional resident relations
- Conflict resolution services
Matthews Market Advantages
Matthews’ unique combination of historic preservation, environmental stewardship, and economic vitality makes professional property management essential. By working with Cusick, you’ll see property values increase, resident satisfaction improve, and operational efficiency enhanced throughout your Matthews community.
Why Matthews Communities Choose Cusick:
- More than 25 years of experience with Matthews and Southeast Mecklenburg Community Management
- Seamless management takeover with no transition period worries
- Low staff ratio to Community Associations for personalized service
- Experienced Association Management Team familiar with Matthews’ unique environmental and historic requirements
- Fully dynamic reporting for Board and Financial requirements
- Fast response times – WE ANSWER YOUR CALLS
- Objective advice to Boards and Homeowners
- Technology-driven community management solutions
- Transparent communication and community building focus
Local Matthews Resources & Partnerships
Our deep roots in Matthews mean we have established relationships with:
- Local Matthews contractors and service providers
- Southeast Mecklenburg County government offices
- Matthews municipal services and city departments
- Environmental specialists familiar with Matthews Naturally initiatives
- Historic preservation contractors and specialists
- Matthews-area businesses and specialized vendors
- Wildlife habitat maintenance professionals
Getting Started in Matthews
With Cusick’s expert management, your Matthews community will be positioned for long-term success in Southeast Mecklenburg County. Our local team understands the unique challenges and opportunities that come with Matthews’ historic character, environmental commitments, and continued growth.
Frequently Asked Questions - Matthews Services
Do you serve all of Matthews and Southeast Mecklenburg County?
Yes, we provide community management services throughout Matthews, including downtown Matthews, Stallings, and all surrounding Southeast Mecklenburg County communities. Our local team is familiar with all areas of Matthews and the greater Charlotte Metro region.
How long has Cusick been serving Matthews communities?
We have been providing community management services to Matthews for over 25 years. Our deep local experience means we understand the unique characteristics and needs of Matthews neighborhoods, from historic districts to modern developments.
What makes Matthews community management different?
Matthews’ unique combination of historic preservation requirements, Certified Wildlife Habitat status, environmental stewardship commitments, and proximity to Charlotte creates specific challenges including historic property maintenance, environmental compliance, and managing communities that balance preservation with modern amenities. Our Matthews expertise helps navigate these specific requirements.
Do you work with Matthews' newer developments?
Absolutely. We provide developer services and specialize in helping new Matthews communities transition from developer control to homeowner management. We ensure all new developments comply with Matthews’ environmental standards and community character requirements.
How do you handle Matthews and Mecklenburg County regulations?
Our team stays current with Mecklenburg County and Matthews municipal requirements, including environmental regulations and historic preservation guidelines. We maintain relationships with local government offices and ensure all communities remain compliant with Matthews’ unique regulatory environment.
Do you understand Matthews' environmental requirements?
Yes, we have extensive experience with Matthews’ Certified Wildlife Habitat status and Matthews Naturally initiatives. We understand the environmental compliance requirements and work with specialized vendors who support wildlife habitat maintenance and environmental stewardship.
Can you manage historic properties and neighborhoods?
Absolutely. We have experience managing communities with historic properties and understand the unique maintenance, regulatory, and preservation requirements that come with Matthews’ historic districts and National Register properties.
Contact Cusick for Matthews Community Management
Ready to elevate your Matthews community management experience? Request a proposal to start transforming your Matthews community for the better!